| Manufacturer services:
Strategic
Business, Market Research and Product Planning Services for procedures,
supplies, drugs and biologicals
Reimbursement Strategy
and Implementation Support
Business Development
Services
HCPCS and CPT-4 coding applications
Regulatory and Quality Strategy and Implementation
Support
Comprehensive Call Center (Hotline)
Services
Payer Advocacy
Design and implement educational
initiatives
National third-party payer overviews to determine
coding, coverage, billing and reimbursement with major third-party payers
| | Customer
services:
Continuing Education presentations
certified by various associations such as the American Healthcare Radiology Administrators (AHRA), Society of Radiologic
Technologists (ASRT) and Society of Nuclear Medicine (SNM)
Reimbursement Hotline to answer questions and
requests for assistance (such as appealing denied or underpaid claims,
assistance in pre-certificate and prior authorization of procedures) from sales
representatives and customers
Provide general
reimbursement and locale specific billing guides that educate on the nuances of
coding, billing, documentation and reimbursement
Customer Reimbursement
Support Hotlines
Webinar presentations on issues such as changes for
the Hospital Outpatient Prospective Payment System (HOPPS) and the Medicare
Physician Fee Schedule (MPFS), the Deficit Reduction Act (DRA), the National
Oncologic Pet Registry (NOPR); and changes to CPT-4 and HCPCS
codes
Provide on-site reimbursement
information at trade shows such as the RSNA, ACC, AHA and
ASTRO
Working on-site to resolve issues for key
customers | |